The Skype Gap
Today began quietly enough. I checked my emails and got something from Skype which was in Korean. The email had a Korean flag icon to symbolically say, "Skype is Korea friendly." I had downloaded Skype in 05 but never used it because it meant having to sit down at my notebook at all times. The previous version disappeared without notice from a formatting session. I was in a "trial behavior" and decided to install Skype version 2.0 and give it another chance.
I’m wondering why Skype would send me an email in Korean and "talk" about all the goodness of the product when the Skype credits aren’t available in my local currency AND lacks the most critical component (to me at least) - availability of local regular numbers for SkypeIn. The fact remains if the latter was not the case, I would have splurged for instant gratification. Today’s experience with Skype did not meet my expectations and I don’t know what to make of it. It reminds me of something I read recently, the experience is not the brand. I could subscribe and wait for them to offer services tailored to people like myself. Or not, and find something that is. But then I would risk getting into something that is not a perceived market leader and end up getting burned in the long run.
The Skype store offers a Bluetooth-enabled Motorola Wireless Internet Calling Kit which comes right down my alley. However, due to Motorola Korea subtracting the Bluetooth in the RAZR, the Wireless Kit would be half the device it could be. What the hell…
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